Government
Welcome to the West Country Fires Resource page, please use this resource to identify other websites that will enable you to find further information on fires, fireplaces, and surrounds in the United Kingdom.
National Government
Office of Deputy Prime Minister (ODPM)
ODPM is responsible for policy on housing, planning, regional and local government and the fire service. It is the government department responsible for Building Regulations and the introduction of the Home Information Pack in England and Wales.
Scottish Executive
The Scottish Executive is the devolved government for Scotland. It is responsible for most of the issues of day-to-day concern to the people of Scotland, including health, education, justice, rural affairs, transport and the introduction of the "Single Survey" scheme.
Trading Standards
Trading standards offices should be contacted for advice regarding contractual and financial issues in addition to general working practices. They can also advise on complaints regarding faulty goods or services. Look in your local phone book for a contact number.
CORGI
ODPM is responsible for policy on housing, planning, regional and local government and the fire service. It is the government department responsible for Building Regulations and the introduction of the Home Information Pack in England and Wales.
Energy Watch
Independent gas and electricity consumer watchdog. Information and advice about gas and electricity at home or in business. They can help you if you have a complaint about your energy provider.
Housing Corporation of England
England funding and regulating housing Association.
Institute of Plumbing and Heating Engineering (IoP)
The UK's professional voluntary body for plumbers and others in the plumbing industry. The IOP has a member's directory where a local Registered Plumber can be found by simply entering a postcode on their website. The IOP will also investigate complaints into their registered plumbers.
Office of Gas Supply & Electrical Markets (Ofgem)
Ofgem is the regulator for Britain's gas and electricity industries. Its role is to protect and advance the interests of consumers by promoting competition where possible, and through regulation only where necessary. It can assist with problems relating to the supply of gas and electricity and the gas and electricity suppliers.
Transco
The UK national gas emergency service operates 24 hours a day, 365 days a year. If you smell gas you should shut off the gas supply and contact Transco.
Regional Government
Local Authority Environmental Health Departments
www.direct.gov.uk/HomeAndCommunity/ EnvironmentalMatters/fs/en
Your local Authority (i.e. Council) will have an environmental health department. The phone number is available in your local telephone book. The environmental health department can assist with safety issues that arise from neighbouring or rented properties, concerns about public safety.
Local Government
Citizens Advice Bureau (Southampton)
Offers free, confidential, impartial and independent advice.













